Talent Fulfillment Services Lead

Klong Toei · BKK

JOB SUMMARY

Talent Fulfilment Service Lead works closely with business to identify and propose the right people from the supply pool or other sources, with an understanding of development goals and preferences while also monitoring availability and productivity. The key responsibilities of the Talent Fulfilment Service Lead is to support analysis, forecast and planning of talent supply, demand and utilization of the workforce.

RESPONSIBILITIES

Conduct annual workforce planning exercise and ensure that details of talent (experience, skills, preference, etc) are captured
Map talent to annual demand to form baseline talent assignment view by gathering demand details such as description, man-hours, roles required, etc., and work closely with Sourcing & Procurement specialist to identify additional resource required to fulfil - headcount
Identify headcount gap to deliver demands and provide input to PX team (e.g. Talent Advisor, recruiter) to form recruitment plan
Provide annual talent assignment report and soft-book talent to relevant demand prior to execution
Hard-book talent and deploy to product/platforms for demand execution
Identify alternative resource if soft-booked talent is not available for staffing, working closely with Sourcing & Procurement Specialist
Manage and track people productivity metrics such as bench, average time to fill demands, etc and produce monthly talent utilization report

QUALIFICATIONS

1+ years experience in human resource, people experience and strategic workforce planning/forecasting
Bachelor’s degree in Business Administration, Human Resources or related discipline
Experience in managing multiple projects’ resource demands
Ability to communicate status, challenges, support needed to fill demand
Ability to build deep and influential partnerships throughout the organization by demonstrating an understanding of business resource needs and project objectives

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