Arise by INFINITAS

Klong Toei · BKK

Define the product vision and strategy based on market research, customer feedback
Develop product roadmaps using data-driven insight which align with business objectives and stakeholders
Assess financial forecasts, cost analysis and feasibility assessment to determine whether the product can be developed within time and budget constraints
Work with the finance team to build revenue projections, P&L statements, and financial KPIs to measure monetization success
Plan Go-to-market strategy of product including marketing and communication

Prioritize product backlogs and participate in Agile, Scrum or Waterfall processes
Lead and synergize end-to-end journeys with cross-functional development team from scratch to product launch successfully (REQ & UXUI, SIT, UAT, PVT, PROD)
Review customer journey with legal & compliance to ensure align with regulations

Prepare operation process, training program, demo: FAQ, User Manual
Resolve incidents and provide ongoing support post-launch with call center, site reliability engineer, service desk and others

Monitor product performance growth through KPIs: Revenue, Customer Acquisition, Market penetration and awareness
Gather customer feedback to make continuous improvements

Act as the focal point of contact between stakeholders and the development team.
Ensure effective communication and collaboration across team

Bachelor’s degree in business administration, marketing, engineering, information technology, computer science or a related field (an MBA or equivalent advanced degree is preferred)
2-10 years’ experience as a product owner, product manager or business analyst with a track record of managing all stages of a product’s lifecycle
Experience in Agile or Scrum methodologies
Banking or Consulting background is a plus
Certified product management: CSPO, PSPO or project management: CAPM, PMP, CSM is a plus